Limited Warranty Terms and Conditions
Image Microsystems Limited Warranty (Printers)
Products covered under the limited warranty against defects in materials and workmanship of your printer is from
the Purchase date to the original end user for a period of 90 days by Image Microsystems Inc. (IMI). The defective
item will be replaced at no extra charge to the original Purchaser. In order to file the warranty claim, call toll free
844-444-4418. You need to have your printer’s serial number and date and place of purchase along with your
Warranty Terms and Conditions
I. Extent of limited warranty
A. IMI warrants to the end-user customer that the products specified above will be free from defects in materials and workmanship for
the duration specified below, duration beginning on the date of purchase by the customer.
B. For software products, IMI’s limited warranty applies only to a failure to execute programming instructions and does not warrant that
the operation of any product will be interrupted or error free.
C. This limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover:
1.Improper maintenance or modification
2.Software, media, parts, or supplies not provided or supported by IMI
3.Operation outside the product’s specifications
4.Unauthorized modification or misuse.
D. For OEM printer products, the use of a non-OEM cartridges leading to printer failure or damage attributable to the use of a non-OEM
or refilled cartridge or an expired ink cartridge, IMI will charge its standard time and materials charges to service the printer for the
particular failure or damage.
E. IMI shall either repair or replace the product, at IMI’s option during the applicable warranty period, for a defect in any product which
is covered by IMI’s warranty.
F. If we are unable to repair or replace, as applicable, a defective product which is covered by the limited warranty, IMI shall, within a
reasonable time after being notified of the defect, refund the purchase price for the product.
G. IMI shall have no obligation to repair, replace, or refund until the customer returns the defective product to our warehouse.
H. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being
I. IMI products may contain remanufactured parts, components, or materials equivalent to new in performance.
J. IMI’s Limited Warranty Statement is valid in only in U.S.A.
II. Limitations of warranty
A. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER IMI NOR ITS THIRD PA RTY SUPPLIERS MAKE ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PA RTICULAR PURPOSE.
III. Limitations of liability
A. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive
B. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STAT EMENT, IN NO EVENT SHALL IMI OR ITS THIRD PA RTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IV. D. Local law
A. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to
state in the United States.
B. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be
consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to
the customer. For example, some states in the United States, may:
1.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
2.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim,
or allow limitations on the duration of implied warranties.
C. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE PRODUCTS TO SUCH CUSTOMERS
Address to send products under warranty:
Attn: Warranty Claims
Image Microsystems Inc.
9800 Metric Blvd. Suite 300
Austin, TX 78757