Image Microsystems’ Testing and Repair Process provides the basis for many of the reverse logistics products and services we offer. The process begins with incoming inspection and inventory and includes testing, repair, packaging and shipping. It is the Testing and Repair process that takes products acquired through the Reverse Logistics Process and makes harvested parts and remanufactured systems available for the Remarketing Process. Parts and components that have no use or have reached end of life are recycled.

Our Technical Process includes reverse logistics services that consist of software imaging, disk cleaning and data removal. Image Microsystems offers Data Recovery services that can retrieve lost information. Each drive is inspected and failed conditions are verified. Data is recovered and stored on a CD/DVD. Information can be made available online over a secure web server for data streaming via the Internet. Files and records are maintained for 90 days for failed laptop hard drives. Normal turnaround time is generally two working days. However, the length of time depends on the size and the corruption of the drive and any special instructions for individual units.

With hundreds of stations in place, Image Microsystems can mass copy software programs onto large quantities of disks or systems. Our state-of-the-art hard drive-imaging facility is equipped with multiple Flex Star, fiber Channel, Hotwire, IDE and SCSI test machines with capacities exceeding a thousand hard drives per shift.